EPISODE 6 | Talking To Clients: Vet Med Word Vomit

Have you ever been talking to a client and you see them zone out so you switch gears to try to deliver your message a different way, all the while watching for any signs of comprehension or consent? Or have you been delivering unexpected news and find yourself in an explanation loop… rationalizing, justifying, convincing…

EPISODE 6 | Talking To Clients: Vet Med Word Vomit Read More »